Websites with a problem
A hacked site, a site that takes too long to load, a host to leave. These problems come with a deadline: the pages say what to do straight away, even before you call me.
Hacked WordPress site: what to do right now
Google shows pages in Japanese, the browser says the site is dangerous, or the host has suspended the account. Here are the first steps to take straight away, and how I clean the site up and close the hole they came in through.
Slow WordPress site: I find what's dragging it down
The page stays blank for a few seconds, the admin area crawls, and PageSpeed shows red numbers. I measure where the time goes and fix it, starting with the biggest cause.
Move your website to a new host without taking it down
Changing host is scary for two reasons: a site that stays down and emails that go missing. I move the site, the database and the mail, test everything on the new server and switch the address only once it works.