Integrations and automation
I connect software that doesn't talk to each other: online shop, e-invoicing, bank, CRM. Where it helps I use AI, to read documents or answer questions on your site.
Software that talks to each other
In many companies someone spends hours copying data from one program to another: website orders into the business software, payments into the invoice spreadsheet. Those programs nearly always have an API, or at least export a file, and the transfer can be automated.
Some integrations I've built:
- Italian e-invoices from fatturapa.com, with their SDI status;
- the bank statement: if the payment reference mentions the invoice and the amount matches, the invoice is marked paid on its own;
- price files that shops send over FTP, transformed and passed on to the electronic shelf label cloud;
- connections to WooCommerce, eBay and Vinted;
- the renewals calendar, read from Google Calendar through a private iCal address.
With AI, where it helps
A model like Claude or GPT is good at reading documents written by people: emails, supplier PDFs, delivery notes, quote requests. I use it to pull out the data and put it into the business software, with a person confirming the doubtful cases. On your website it can answer customers' questions from your own pages and price lists.
For exact rules, like a calculation or a check, I use ordinary code: it costs less and always gives the same result.
Problems I often solve
A business dashboard built from the data you already have
Every Monday morning someone copies numbers from three programs into a spreadsheet to build the report. Those numbers can be read straight from the programs and land on a page that updates itself.
Connect your online shop to your business software and stock
Website orders retyped into the business software, stock that doesn't drop when you sell in the shop, the same item sold twice. I connect WooCommerce, PrestaShop or Shopify to your business software, both ways.
Italian e-invoices and SDI status inside your business software
If you invoice in Italy, every invoice goes through the SDI, the tax agency's exchange system. I connect your business software to your e-invoicing service, so invoices aren't retyped and their SDI status and payments show up where you work.
Extract data from PDFs with AI instead of retyping it
Customer orders, delivery notes, supplier price lists and invoices arrive as PDFs, and someone retypes them line by line into the business software or a spreadsheet. An AI model reads them and prepares the data; a person only looks at the doubtful ones.
AI in your business, starting from one specific job
AI earns its place in a company when it takes one specific job off someone's desk: reading order emails, answering customers from your own price lists, drafting a quote. I start there, with your data under your control.
WhatsApp orders that land in your business software by themselves
Customers order with a text, a photo or a voice note, and someone in the office types it all in again. I connect WhatsApp to your business software: the order arrives filled in and you confirm it.
Payment reminders and emails that send themselves
The reminder to the customer who hasn't paid, the renewal confirmation, the expiry notice: emails someone writes by hand every week, when they remember. I send them from your business software, at the right time and with the right data.
Website chatbots and the AI Act: what to say and where
Since 2 August 2026 people talking to a chatbot must know it's an AI, and the EU's delay did not touch this rule. I check the chatbots, automatic replies and generated content on your site and add the notices where they're missing.
Swiss QR-bill: structured addresses in your business software
From 13 November 2026 Swiss banks may reject QR-bills with a combined address. If your invoices come from custom software, a spreadsheet with macros or an online shop, I fix the customer data and the QR code.
Como-Lecco Chamber's AI voucher: what happens after the study?
Until 31 December 2026 the Como-Lecco Chamber of Commerce covers 70% of a study on AI in your company, from EUR 4,000 to 12,000. Building is left out: I work in Rovellasca, and when you have the roadmap I can put it into practice.
Italy's super-depreciation and software: business apps usually miss out
Italy's 2026-2028 iperammortamento raises deductible cost by up to 180%, but for software it looks at production: no SaaS, and office business software usually stays out. If you run a factory, the software has to talk to the machines.